Reference

nusa89 Terms & Conditions for Indonesia

nusa89 Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

Account stepsWallet rulesPolicy contact
nusa89 nusa89 Terms & Conditions for Indonesia
HELP WITH TERMS

Reach Us About Your Account Terms

A clear contact path helps you settle a terms question before it affects your account. We keep policy support close to the login and cashier paths, so you can identify the account step, wallet status or clause that needs attention. Use the route shown inside your account and include the relevant transaction reference when you contact us.

Team online

Account access

If phone verification or login affects your acceptance of the Terms & Conditions, contact us through the account support path shown after login. Include your registered phone details so we can locate the correct account record.

Wallet status

For a DANA, OVO, GoPay or QRIS question connected to these terms, use the support link beside the cashier status. Share the displayed status and reference, while keeping your wallet PIN and password private.

Policy changes

To ask about a clause, request a wording change, or raise a concern about account records, send the section name through our listed support channel. We will direct the request to the relevant policy contact.

ACCOUNT RECORDS

How We Handle Policy Details

Terms work properly when the account record, wallet reference and policy request can be matched without guesswork.

Data handling

We use submitted account details, phone verification results and transaction references to administer the Terms & Conditions and respond to…

Cookie choices

Cookies may help retain your session and remember policy-related choices on the device you use.

Account security

You must keep your login details private and tell us through the account support route if access appears unusual.

Record retention

We retain account, support and transaction records for operational, security and policy purposes for the period required by applicable rules.

Change requests

If your name, phone details or other account information changes, contact us through the logged-in support path before using the…

Policy contact

Questions about these Terms & Conditions should include the section heading and your account reference.

Terms & Conditions Questions Answered

These answers focus on the clauses you are most likely to check before opening or using an account. Keep the current Terms & Conditions available when you contact us, especially if your question concerns phone verification, a wallet reference, account access or a request to change stored details.

Open the Terms & Conditions page from the policy link connected to your account flow. Read it before phone verification or wallet use, because access depends on local law and the wording may apply to each account step.

You must provide accurate account details, protect your login information and complete the phone verification requested for account access. If a detail changes, contact us through the logged-in support path before continuing.

Yes. The Terms & Conditions cover wallet references and cashier status for DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account steps. The status displayed for each transaction remains relevant.

We may pause or restrict access when account details cannot be confirmed, security activity requires checking, or a stated condition is not met. We explain the relevant contact route where a response is available.

Use the support route shown after login and identify the field that needs changing. We may ask for phone confirmation or another ownership step before applying an update to protect the account record.

We retain account, policy contact and transaction records for operational, security and applicable policy reasons. A request to remove data may be limited when retention is needed for those purposes.

Access depends on local law. You should check whether the service is available to you and whether you meet the applicable conditions before opening an account or using a wallet transaction.